We understand the necessity of having strong relationships with the communities where we operate. We have dedicated local team members engaging directly with residents, governments and other stakeholders to answer questions and discuss our operational processes and plans. They are focused on listening and responding to community concerns.

Our Community Relations Approach

We are committed to reducing the impact of our operations through education, innovation and proactive planning. Our Courtesy Matters® program is focused on respectful and courteous conduct in the communities where we operate. Across our operating areas, we expect our employees and suppliers to maintain courteous and respectful behavior throughout all stages of our operations.

Our community relations efforts start with local team members who customize their approach to meet the needs of local communities and stakeholders to facilitate information sharing and assistance. This includes responding to community concerns such as noise, light, traffic and dust in a prompt and respectful manner. Our team members participate in community-based meetings, Chambers of Commerce, industry associations, and communicate with local first responders. We also contribute directly to communities by volunteering with charitable organizations and participating in community events.

Mitigating Noise

We take great care to proactively engage with communities in advance of new activity, particularly when our sites are in close proximity to residents.

For example, in Oklahoma, this included re-occupying an existing location that now has a subdivision close to the original wells. In advance of activity, we engaged the city government and chamber of commerce to inform them of our development plans and sent notifications to impacted residents within one-quarter mile of the location, including contact details for questions or concerns. When dialogue with residents raised concerns over noise levels, our team responded by installing permanent sound walls around the compressors. We also proactively engaged multiple internal teams to develop a risk-mitigation strategy for sound issues and determined that the best course of action was temporary sound walls during drilling and completions as well as for the first 30 days of production.

Minimizing Site Lighting

In response to concerns raised by our neighbors, we have invested considerable resources in minimizing our site lighting disturbance in Canadian operating areas, with the goal of keeping the illumination within leased boundaries. On permanent facilities, we continue to explore ways to reduce lighting impacts on-site, starting with facility design.

For our temporary sites, we are working to use fewer generator and light tower combinations to reduce the cumulative impact of light and noise. Addressing lighting concerns must never outweigh the safety and security of our employees, so solutions are assessed carefully on a site-by-site basis.

Reducing Truck Traffic

We understand that truck traffic can be disruptive in communities where we operate and we recognize that by reducing our truck traffic, we also decrease our potential for spills, tailpipe emissions, driving accidents, traffic congestion, dust and noise on area rural roads. Where trucking is necessary, we identify preferred routes to support the safety of our employees, contractors and local residents as well as minimize disturbance to surrounding landowners. Pipeline transport allows liquids and natural gas to flow through underground pipes instead of being trucked to different destinations and our water resource hubs use pipeline infrastructure to transport water, further reducing water truck traffic.

Our Team in Action